Last updated: May 5, 2026
This Cookie Policy explains how Playskan Ltd uses cookies and similar technologies when you visit our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve user experience, and track usage for analytics and performance.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website and Playskan Insights to function properly and cannot be switched off. They are usually set in response to actions you take on the site, such as navigating pages, signing in, or setting privacy preferences. They include:
- Authentication cookies set by Clerk Inc that keep you signed in to your Playskan Insights account and help protect against session hijacking.
- Checkout and fraud-prevention cookies set by Stripe Payments Europe Ltd / Stripe, Inc during subscription sign-up and use of the billing portal.
- Cookie-consent preference cookies that remember the choices you make in our Cookie Settings banner.
Analytics Cookies
We use the following analytics tools to collect statistics about website usage and the actions visitors take on our site. These cookies help us understand how users interact with our site so we can improve functionality and content.
- Google Analytics: Tracks page views, session duration, and traffic sources. Anonymous for all visitors.
- PostHog: Tracks feature usage, page interactions, and user journeys to help us improve the product experience. Anonymous for unauthenticated visitors; linked to your account for signed-in Playskan Insights users so we can support and improve the product for paying customers.
Booking Click Tracking
When you click an outbound link to book a court on a third-party booking platform, we record the click (including the club, platform, and timestamp) using analytics events and short-lived browser storage, so that we can understand which clubs and platforms are most useful. This tracking is anonymous for unauthenticated visitors.
Marketing Cookies
We do not currently use marketing or tracking cookies. If we introduce them in the future, they will be listed here and require user consent.
3. How We Use Cookies
We use cookies to:
- Enable site functionality and authentication
- Track usage (Google Analytics, PostHog) — anonymous for unauthenticated visitors
- Process subscription sign-up and billing through Stripe
- Improve performance and user experience
Cookies set on the public Playskan website are not used to identify individual visitors. For signed-in Playskan Insights users, certain cookies (notably authentication cookies set by Clerk and product-analytics cookies set by PostHog) are linked to your account so that we can authenticate you securely and improve the product experience. See our Privacy Policy for details on the personal data associated with your account.
4. Managing Your Cookie Preferences
You can manage your cookie preferences at any time by clicking on the Cookie Settings link in our website footer.
You can also configure your browser to block or delete cookies via your browser settings.
5. Third-Party Cookies
We use cookies provided by the following third parties:
Google LLC (Google Analytics) Google's privacy policy: https://policies.google.com/privacy
PostHog Inc (PostHog) PostHog's privacy policy: https://posthog.com/privacy
Clerk Inc (authentication for Playskan Insights) Clerk's privacy policy: https://clerk.com/legal/privacy
Stripe Payments Europe Ltd / Stripe, Inc (subscription payment processing) Stripe's privacy policy: https://stripe.com/privacy
Analytics cookies are used for site and product improvement only. Authentication and payment cookies are essential for delivering the Playskan Insights subscription service.
6. Contact Us
If you have any questions about our use of cookies, please contact us at:
Playskan Ltd12 Clydesdale Gardens
TW10 5EF, London, UK
Email: hello@playskan.com