Privacy Policy

Last updated: March 6, 2026

At Playskan Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website.

1. Who We Are

Playskan helps players discover and compare padel court availability across the UK. We operate as a limited company registered in the United Kingdom.

Company Name: Playskan Ltd Registered Address: 12 Clydesdale Gardens, TW10 5EF, London, UK Company Number: 16509905

2. What Data We Collect

We collect certain technical and usage data when you use our site:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and actions taken (e.g., clicking outbound booking links)
  • Time spent on pages
  • Referrer URLs

This information is collected through cookies and third-party analytics tools (see below).

3. How We Collect Your Data

We collect data using:

  • Cookies: Small text files stored on your device.
  • Google Analytics: A third-party service that tracks anonymized website usage.
  • PostHog: A product analytics platform we use to understand how visitors interact with our site, including page views, clicks, and feature usage.
  • Booking click tracking: When you click an outbound link to book a court on a third-party platform, we record the click (including the club, platform, and timestamp) to help us understand which clubs and platforms are most useful.

You can control cookie preferences at any time via the "Cookie Settings" link in our footer.

4. How We Source Booking and Club Data

Playskan is a search engine and aggregator for padel court bookings. The booking availability and pricing data displayed on our site is collected from publicly accessible information published by third-party booking platforms, including Playtomic, MATCHi, and others.

Club information (such as names, addresses, court types, amenities, and images) is compiled from publicly available sources.

We do not hold bookings or process payments. When you click to book a court, you are redirected to the relevant third-party platform to complete your booking. We are not responsible for the accuracy of third-party data, and availability or pricing may change at any time.

5. Why We Collect This Data

We collect this data to:

  • Improve website performance and usability
  • Understand user trends and site traffic
  • Measure which features and content are most useful
  • Ensure technical functionality and security

We do not use this data to identify or track individual users.

6. Legal Basis for Processing

Under the UK GDPR, our legal basis for processing is:

  • Consent: For non-essential cookies (e.g., analytics), which are only set after you accept them.
  • Legitimate Interest: For maintaining the site, ensuring its performance and security, and recording anonymized booking click data to improve our service.

7. Sharing of Data

We share anonymized site usage data with the following third-party service providers:

  • Google LLC (Google Analytics): Website analytics. Data is processed in compliance with UK and EU data protection laws.
  • PostHog Inc (PostHog): Product analytics. Data is processed in compliance with UK and EU data protection laws.

We also use the following infrastructure providers, who may process data on our behalf:

  • Amazon Web Services (AWS): Cloud hosting and database services.
  • Render: Application hosting.

We do not sell your data to any third parties.

8. International Data Transfers

Some of our third-party service providers process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place:

  • Google LLC (United States): Transfers are protected by Standard Contractual Clauses (SCCs) and Google's data processing terms.
  • PostHog Inc (United States): Transfers are protected by Standard Contractual Clauses (SCCs) and PostHog's data processing agreement.
  • Amazon Web Services: Our primary data is stored in the EU. Where AWS processes data outside the UK/EU, transfers are protected by SCCs.

9. Data Retention

  • Google Analytics: Data is retained for a maximum of 26 months and is automatically deleted thereafter.
  • PostHog: Analytics data is retained for 12 months.
  • Booking click data: Anonymized click records are retained for up to 24 months.

10. Data Security

We take reasonable technical and organisational measures to protect the data we process, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Access controls limiting who can access our systems and data
  • Use of reputable, security-certified hosting providers (AWS, Render)
  • Regular review of our data processing practices

While no system is completely secure, we are committed to protecting the data we handle to the best of our ability.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for cookie tracking
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, please email us at hello@playskan.com.

12. Cookies

For detailed information on the cookies we use and to manage your preferences, please refer to our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.



If you have any questions about this Privacy Policy or how we handle your data, please contact:

Playskan Ltd 12 Clydesdale Gardens TW10 5EF, London, UK Email: hello@playskan.com